FTC Funeral Rule

Our goal is to deliver peace of mind by delivering high-quality funeral products at reasonable prices. This goal is backed by ‘The FTC Funeral Rule’ which obligates local funeral homes to accept caskets from third parties like Overnight Caskets. Funeral homes cannot charge additional service fees for receiving your orders. Below are important tips to help you navigate the funeral planning process while avoiding unnecessary emotional and financial stress.

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Though it may seem unpleasant, thinking about funeral plans in advance of the death gives you an extremely large advantage in regard to funeral arrangements:

  1. Expand Your Options – Planning in advance gives you the advantage of talking to multiple funeral homes, mortuaries, and funeral agencies to get the best possible deal. Pre-planning allows you to comparison shop without pressure or time constraints. When you have time to make decisions, they are more likely to be informed.
  2. No Time Constraint – Planning in advance takes away any time constraints from your decision. Taking your time in any decision allows you to become more informed about the process.
  3. Remove Emotional Distraction – Planning in advance helps you make a sound decision without the distraction of grief being involved. The outburst of emotion can tend to cloud judgment.
  4. Scout Location – Selecting the cemetery plot for your loved one is also best planned in advance. It ensures the family is in agreement on a resting site. It also gives your loved one a chance for some input in regard to his/her final resting place.

Also, take care to record any and all funeral details in writing. Send copies to your immediate family members, friends, attorneys, or anyone else you entrust with the task of carrying out your intended funeral proceedings. We recommend making final wishes easy to find and avoid storing them in a safe deposit box or anywhere else that may be difficult to access.

Pre-Planning

Consumers shopping for funeral necessities are protected by the ‘United States Federal Trade Commission’s Funeral Rule’. These procedures ensure fair trade practices and protection for consumers. Please, for your protection, take a moment and review the FTC’s Funeral Rule prior to your purchasing of any funeral services & products. Here are some additional tips that can help in your dealings with a funeral home:

  1. Always Negotiate – It is your right to negotiate a fair price. Oftentimes you will get a better price by bargaining.
  2. Understand the Laws – Familiarize yourself with the local funeral and burial laws. Funeral homes must specify any local law requirements in regards to services or expenses.
  3. Compare Costs – Compare our General Price List to that of a few other funeral homes.
  4. Gather All Expenses – Alert the funeral home to fact that you are a comparison shopper. Make sure to get a list of all expenses and fees they charge
  5. Avoid Packages – Do not let the funeral home coerce you into buying a one of the costly funeral packages. Purchase only the products and services that you want/need.
  6. Funeral Homes Must Accept Any Casket – The FTC Funeral Rule requires the funeral home to accept any casket the family chooses, regardless of where it was bought.
  7. Do Not Disclose Insurance Benefits – If insurance benefits are covering the funeral costs, keep that to yourself. With this information, funeral homes will often adjust their costs upwards to claim the entire amount.
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