Why Choose Overnight Caskets?
At Overnight Caskets, we pride ourselves in being a step above the competition. We have dedicated our efforts to improving and simplfying the customer experience. Our goal is to provide our customers with high quality products, timely shipping, excellent customer service, and the best bottom line prices.
Communication:
Most companies claim to be available 24 hours a day, only to be directed to voicemail. We, however, have a live customer service agent available at all hours. Not only are our phones always on. We also provide customers with the option to either email or LIVE CHAT with us at any time! Emails and voicemails are responded to within an hour.
Customer Service:
We understand the difficult circumstances surrounding funeral arrangements. We are aware of the seemingly insurmountable pressures bestowed upon you in times of mourning. We give our customers full control of the decision making. Our agents have been trained to be compassionate, understanding, and informative throughout the process.
Shipping:
We have teamed up with over 200 air and freight shipping companies to provide our customers with all possible shipping options. We offer FREE next day local shipping, Overnight air delivery anywhere in the United States, and ground shipping. Standard shipping quotes are available upon checkout. We offer LIVE quotes by simply clicking on the live chat or emailing us.
Quality:
We proudly offer an elegant selection of both caskets and keepsake urns. We have partnered with several of the best manufacturers to ensure the highest quality to our customers. Please feel free to browse our catalog. We are here to help should you have any questions.